Problem
Solving
is used in situations where there is a "correct" answer
and the people involved want to reach a consensus about what
the "correct" answer might be.
The
first step in
Problem Solving is recognizing
that a problem exists, which is problem finding (see the Creative
Thinking Section of this web site). Once it is recognized that
a problem does, in fact exist, the following process can be
used to find a solution to that problem: